Our Service Promise

We value our customers and aim to provide clear and fair policies regarding returns, refunds, and cancellations.

Customers may request a return or refund depending on the nature of the service or product purchased. All refund or return requests must be submitted by contacting us directly using the contact information listed on our website.

For service-based bookings, customers may request a cancellation or refund provided the request is made at least 24 hours prior to the scheduled service time. Requests made less than 24 hours before the scheduled service may not be eligible for a refund.

Approved refunds are processed within 5–10 business days after confirmation. Refunds are issued to the original form of payment whenever possible.

Services that have already been rendered or missed appointments without proper cancellation notice may not be eligible for a refund.

If you have questions regarding returns or refunds, please contact us directly. We are happy to assist.